Skill Sets for Smart Managers
Dozens of modules, addressing daily management issues, show how to apply concepts, tools and advice.
On-the-job relevance will deepen the learner’s understanding of:
- Business Essentials
- - Budgeting
- - Business Case Development
- - Business Plan Development
- - Change Management
- - Crisis Management
- - Customer Focus
- - Decision Making
- - Diversity
- - Ethics at Work (New!)
- - Finance Essentials
- - Innovation and Creativity
- - Innovation Implementation
- - Leading and Motivating
- - Managing Upward
- - Marketing Essentials
- - Process Improvement
- - Project Management
- Communication Skills
- - Meeting Management
- - Negotiating
- - Persuading Others
- - Presentation Skills
- - Writing Skills
- Personal Development
- - Career Management
- - New Manager Transitions
- - Performance Management
- - Stress Management
- - Time Management
- Strategy Essentials
- - Innovation Implementation
- - Strategic Thinking
- - Strategy Execution
- Working With Individuals
- - Coaching
- - Delegating
- - Developing Employees
- - Difficult Interactions
- - Dismissing an Employee
- - Feedback Essentials
- - Goal Setting
- - Hiring
- - Laying Off Employees
- - Performance Appraisal
- - Retaining Employees
- Working With Teams
- - Global collaboration (New!)
- - Team Leadership
- - Team Management
- - Virtual Teams